Factors improving B2B online customer experience 2022

Main suppliers' actions likely to improve the online customer experience of business-to-business (B2B) buyers in 2022

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Release date

2023

Region

Worldwide

Survey time period

2022

Number of respondents

150 approx.

Special properties

B2B buyers*

Supplementary notes

* Buyers working in manufacturing, financial services, and consumer packaged goods (CPG) companies with over 250 million U.S. dollars in annual revenue.

Industry breakdown for 2022 release: 53 respondents from financial services 52 respondents from manufacturing 45 respondents from consumer packaged goods industry.

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Statistics on " Manufacturing e-commerce "

Other statistics that may interest you Manufacturing e-commerce

Market overview

7

Digital procurement

6

Generalist marketplaces

4

Vertical marketplaces

6

Buying process

4
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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