The main reason for consumers around the world to return clothes that they bought online was that items didn't fit properly, with 38 percent of consumers citing this reason. Additionally, 15 percent of online shoppers reported that they returned clothes bought online because the items did not suit them.
Main reasons for online shoppers worldwide to return clothes purchased online as of 2021
Characteristic
Share of respondents
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Foresight Factory. (July 7, 2021). Main reasons for online shoppers worldwide to return clothes purchased online as of 2021 [Graph]. In Statista. Retrieved July 25, 2024, from https://www.statista.com/statistics/1300981/main-reasons-return-clothes-bought-online/
Foresight Factory. "Main reasons for online shoppers worldwide to return clothes purchased online as of 2021." Chart. July 7, 2021. Statista. Accessed July 25, 2024. https://www.statista.com/statistics/1300981/main-reasons-return-clothes-bought-online/
Foresight Factory. (2021). Main reasons for online shoppers worldwide to return clothes purchased online as of 2021. Statista. Statista Inc.. Accessed: July 25, 2024. https://www.statista.com/statistics/1300981/main-reasons-return-clothes-bought-online/
Foresight Factory. "Main Reasons for Online Shoppers Worldwide to Return Clothes Purchased Online as of 2021." Statista, Statista Inc., 7 Jul 2021, https://www.statista.com/statistics/1300981/main-reasons-return-clothes-bought-online/
Foresight Factory, Main reasons for online shoppers worldwide to return clothes purchased online as of 2021 Statista, https://www.statista.com/statistics/1300981/main-reasons-return-clothes-bought-online/ (last visited July 25, 2024)
Main reasons for online shoppers worldwide to return clothes purchased online as of 2021 [Graph], Foresight Factory, July 7, 2021. [Online]. Available: https://www.statista.com/statistics/1300981/main-reasons-return-clothes-bought-online/