Reasons for not shopping cross-border Malaysia 2020

Published by
Amanda Siddharta,
Oct 5, 2022
A survey on cross-border shopping behavior in Malaysia conducted in December 2020 found that 64 percent of Malaysian shoppers were reluctant to purchase cross-border products due to long delivery times. The next most common reason cited for not purchasing cross-border was the cost of shipping.

Reasons for not shopping cross-border in Malaysia as of December 2020

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Release date

August 2021

Region

Malaysia

Survey time period

December 9 to 24, 2020

Number of respondents

3,029 respondents

Age group

18 years and older

Method of interview

Online survey

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