According to a survey among Generation Z consumers in China in 2020, around one-fifth of respondents said they expected to have customization services in offline luxury stores. Meanwhile, 12 percent of respondents would like to have snacks or coffee offered as additional services in luxury stores.
Leading additional services or experience expected by Generation Z consumers in physical luxury goods stores in China 2020
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Daxue Consulting. (March 3, 2022). Leading additional services or experience expected by Generation Z consumers in physical luxury goods stores in China 2020 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1298862/china-major-additional-services-expected-in-physical-luxury-stores/
Daxue Consulting. "Leading additional services or experience expected by Generation Z consumers in physical luxury goods stores in China 2020." Chart. March 3, 2022. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1298862/china-major-additional-services-expected-in-physical-luxury-stores/
Daxue Consulting. (2022). Leading additional services or experience expected by Generation Z consumers in physical luxury goods stores in China 2020. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1298862/china-major-additional-services-expected-in-physical-luxury-stores/
Daxue Consulting. "Leading Additional Services or Experience Expected by Generation Z Consumers in Physical Luxury Goods Stores in China 2020." Statista, Statista Inc., 3 Mar 2022, https://www.statista.com/statistics/1298862/china-major-additional-services-expected-in-physical-luxury-stores/
Daxue Consulting, Leading additional services or experience expected by Generation Z consumers in physical luxury goods stores in China 2020 Statista, https://www.statista.com/statistics/1298862/china-major-additional-services-expected-in-physical-luxury-stores/ (last visited January 08, 2025)
Leading additional services or experience expected by Generation Z consumers in physical luxury goods stores in China 2020 [Graph], Daxue Consulting, March 3, 2022. [Online]. Available: https://www.statista.com/statistics/1298862/china-major-additional-services-expected-in-physical-luxury-stores/