According to a study conducted in 2021, almost nine out of ten companies selling online in Costa Rica used WhatsApp and social networks as a sales channel. Of the participating companies, just over a third (36 percent) reported having their own e-commerce platform, while less than a quarter (23 percent) used third-party platforms. In addition, customer loyalty and home delivery platforms were each used by 12 percent of the businesses surveyed.
Leading online sales channels used by companies in Costa Rica in 2021
* According to the source, 153 commercial and service companies participated in the study, of which 36 percent had never conducted online sales in 2021.
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La Nación (Costa Rica). (October 19, 2021). Leading online sales channels used by companies in Costa Rica in 2021 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). "Leading online sales channels used by companies in Costa Rica in 2021." Chart. October 19, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). (2021). Leading online sales channels used by companies in Costa Rica in 2021. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). "Leading Online Sales Channels Used by Companies in Costa Rica in 2021." Statista, Statista Inc., 19 Oct 2021, https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica), Leading online sales channels used by companies in Costa Rica in 2021 Statista, https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/ (last visited December 21, 2024)
Leading online sales channels used by companies in Costa Rica in 2021 [Graph], La Nación (Costa Rica), October 19, 2021. [Online]. Available: https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/