Main types of e-commerce fraud experienced by merchants worldwide 2024

Published by Lynn Beyrouthy, Nov 9, 2024

In 2024, refund/policy abuse was the most common type of fraud experienced by just under half of online merchants worldwide. First-party misuse (also known as “friendly fraud”) affected another 45 percent of merchants. Both refund/policy abuse and first-party misuse occur post-purchase, so unlike phishing or card testing, are not attacks that can be stopped in real-time, making them more difficult for online merchants to manage.

Most common types of fraud experienced by online merchants worldwide in 2024

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

March 2024

Region

Worldwide

Survey time period

October to December 2023

Number of respondents

1,166 merchants involved in eCommerce fraud and payment management

Supplementary notes

The study included retailers in North America, Europe, Asia-Pacific and Latin America. Small, medium and large companies were considered.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " E-commerce fraud "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce fraud

Overview

5

Consumer experience

5

Attacks on merchants

7

Fraud management

8

Spotlight: United States

6

Further Content: You might find this interesting as well

Topics

E-commerce fraudE-commerce worldwideU.S. internet users and cybercrimeCybercrime and the financial industry in the United StatesChatGPT and cybercrime
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.