According to a survey conducted in December 2022 among online merchants worldwide, mid-market businesses reported spending ten percent of their annual e-commerce revenue on managing payment fraud. On the other hand, large enterprises and small to midsize businesses invested 12 percent of their e-commerce revenue in tackling this type of online fraud.
Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size
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Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size
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1,072 merchants involved in eCommerce fraud and payment management
Supplementary notes
The study included retailers in North America, Europe, Asia-Pacific and Latin America.
The source breaks down the size of online businesses as follows:
- SMB (50,000 to 5 million U.S. dollars)
- Mid-Market (5 million to 50 million U.S. dollars)
- Enterprise (50 million U.S. dollars or more)
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CyberSource. (March 29, 2023). Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size [Graph]. In Statista. Retrieved April 03, 2025, from https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource. "Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size." Chart. March 29, 2023. Statista. Accessed April 03, 2025. https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource. (2023). Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size. Statista. Statista Inc.. Accessed: April 03, 2025. https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource. "Share of Annual E-commerce Revenue Spent on Managing Payment Fraud According to Merchants Worldwide in 2022, by Size." Statista, Statista Inc., 29 Mar 2023, https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource, Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size Statista, https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/ (last visited April 03, 2025)
Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size [Graph], CyberSource, March 29, 2023. [Online]. Available: https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
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