According to a survey conducted in December 2022 among online merchants worldwide, mid-market businesses reported spending ten percent of their annual e-commerce revenue on managing payment fraud. On the other hand, large enterprises and small to midsize businesses invested 12 percent of their e-commerce revenue in tackling this type of online fraud.
Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size
1,072 merchants involved in eCommerce fraud and payment management
Supplementary notes
The study included retailers in North America, Europe, Asia-Pacific and Latin America.
The source breaks down the size of online businesses as follows:
- SMB (50,000 to 5 million U.S. dollars)
- Mid-Market (5 million to 50 million U.S. dollars)
- Enterprise (50 million U.S. dollars or more)
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CyberSource. (March 29, 2023). Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource. "Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size." Chart. March 29, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource. (2023). Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource. "Share of Annual E-commerce Revenue Spent on Managing Payment Fraud According to Merchants Worldwide in 2022, by Size." Statista, Statista Inc., 29 Mar 2023, https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
CyberSource, Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size Statista, https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/ (last visited November 21, 2024)
Share of annual e-commerce revenue spent on managing payment fraud according to merchants worldwide in 2022, by size [Graph], CyberSource, March 29, 2023. [Online]. Available: https://www.statista.com/statistics/1296224/ecommerce-revenue-fraud-management-worldwide-business-size/
