Gaming service satisfaction of gamers in the U.S. 2021, by platform

Published by
J. Clement,
Sep 8, 2022
According to an April 2021 survey, under half of surveyed gaming services users in the United States were very satisfied with PlayStation Network and Xbox, despite the console gaming services being the most prominent examples of such offerings. In contrast, 69 percent of Amazon Luna users stated that they were very satisfied with the cloud gaming service, which was launched in October 2020.

Satisfaction with select gaming services according to gamers in the United States as of April 2021

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Release date

July 2021

Region

United States

Survey time period

March 31 to April 8, 2021

Number of respondents

2,001 respondents

Age group

18 years and older

Special properties

among those who use each services or app

Method of interview

Online survey

Supplementary notes

Original question: How satisfied or dissatisfied are your with each of the following gaming services?.
Missing values calculated by Statista based on data provided by the source.

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Statistics on " Video game subscription services in the United States "

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Other statistics that may interest you Video game subscription services in the United States

Overview

5

Consumer preference

5

PlayStation

8

Xbox

8

Other major subscription services

8

Mobile

8

Cloud gaming services

7

Spotlight: gaming industry M&A

4

Further related statistics

2

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Statistics

Topics

SteamVideo game industryOnline gamingVideo gaming worldwideMultiplayer online battle arena (MOBA) games
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* For commercial use only

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For single users
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Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
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  • Premium Statistics

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For teams up to 5 people
$959 USD
per month, billed annually 1
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