Relevance of e-commerce fraud management among businesses worldwide 2021

Published by
Stephanie Chevalier,
Apr 13, 2023
A 2021 survey of merchants from across the globe shows the perceived importance of e-commerce fraud management to their overall business strategy. According to results, nearly 90 percent considered e-commerce fraud management very important or extremely important to their overall business strategy.

Importance of e-commerce fraud management to overall strategy among companies worldwide in 2021

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Release date

September 2021

Region

Worldwide

Survey time period

March and April 2021

Number of respondents

650 merchants

Supplementary notes

The study included retailers in North America, Europe, Asia-Pacific and Latin America. Small, medium and large companies were considered.

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Overview

5

Consumer experience

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Attacks on merchants

7

Fraud management

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Spotlight: United States

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Topics

E-commerce fraudE-commerce worldwideU.S. internet users and cybercrimeCybercrime and the financial industry in the United StatesChatGPT and cybercrime
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