Main barriers to online grocery shopping in the U.S. 2021

Published by Daniela Coppola, Mar 8, 2022
According to a survey conducted in the United States in 2021, several aspects hinder online shopping of grocery products. About half of respondents preferred to handpick products and threfore preferred physical stores over e-commerce. Four in ten respondents were bothered by delivery costs, while one-third of people simply enjoyed in-store shopping more.

Main obstacles to online grocery shopping in the United States in 2021

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Release date

January 2022

Region

United States

Survey time period

September 2021

Number of respondents

2,500 respondents

Age group

14-65 years

Method of interview

Online survey

Supplementary notes

To the question: "What do you see as the biggest obstacles to shopping for groceries online?"

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