In 2023, 24-Autohöfe and Yorma's scored the highest in Germany in terms of customer service, with Service Experience Scores of 65 and 63 percent, respectively. The ranking shows traffic catering companies in Germany with the best customer service in 2023.
Ranking of traffic catering companies with the best customer service in Germany in 2023
(by score)
Characteristic
Service experience score (SES)
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The customer experience was evaluated based on the "Service Experience Score" (SES). This is closely connected to customer retention. The service ranking includes the findings and experiences of both current as well as previous customers (last contact going back a maximum of 36 months).
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ServiceValue. (October 11, 2023). Ranking of traffic catering companies with the best customer service in Germany in 2023 (by score) [Graph]. In Statista. Retrieved July 23, 2024, from https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue. "Ranking of traffic catering companies with the best customer service in Germany in 2023 (by score)." Chart. October 11, 2023. Statista. Accessed July 23, 2024. https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue. (2023). Ranking of traffic catering companies with the best customer service in Germany in 2023 (by score). Statista. Statista Inc.. Accessed: July 23, 2024. https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue. "Ranking of Traffic Catering Companies with The Best Customer Service in Germany in 2023 (by Score)." Statista, Statista Inc., 11 Oct 2023, https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue, Ranking of traffic catering companies with the best customer service in Germany in 2023 (by score) Statista, https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/ (last visited July 23, 2024)
Ranking of traffic catering companies with the best customer service in Germany in 2023 (by score) [Graph], ServiceValue, October 11, 2023. [Online]. Available: https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/