In 2024, Tank & Rast and Yorma's scored the highest in Germany in terms of customer service, with Service Experience Scores of around 63 and 62 percent, respectively. The ranking shows traffic catering companies in Germany with the best customer service in 2024.
Ranking of traffic catering companies with the best customer service in Germany in 2024
(by score*)
* The customer experience was evaluated based on the "Service Experience Score" (SES). This is closely connected to customer retention. The service ranking includes the findings and experiences of both current as well as previous customers (last contact going back a maximum of 36 months).
** SES below 60.6 percent (transport restaurants with an SES below 60.6 percent are listed in alphabetical order).
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ServiceValue. (October 9, 2024). Ranking of traffic catering companies with the best customer service in Germany in 2024 (by score*) [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue. "Ranking of traffic catering companies with the best customer service in Germany in 2024 (by score*)." Chart. October 9, 2024. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue. (2024). Ranking of traffic catering companies with the best customer service in Germany in 2024 (by score*). Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue. "Ranking of Traffic Catering Companies with The Best Customer Service in Germany in 2024 (by Score*)." Statista, Statista Inc., 9 Oct 2024, https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
ServiceValue, Ranking of traffic catering companies with the best customer service in Germany in 2024 (by score*) Statista, https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/ (last visited January 08, 2025)
Ranking of traffic catering companies with the best customer service in Germany in 2024 (by score*) [Graph], ServiceValue, October 9, 2024. [Online]. Available: https://www.statista.com/statistics/1293993/traffic-catering-best-service-ranking-germany/
