According to a survey on social commerce in Malaysia in 2021, 44 percent of respondents stated that they were most dissatisfied with expensive shipping options when shopping on social media. It was followed by 38 percent of respondents who were dissatisfied due to the lack of return or exchange policies provided by sellers on social media.
Leading causes of dissatisfaction when shopping on social media in Malaysia as of 2nd quarter 2021
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iKala. (October 13, 2021). Leading causes of dissatisfaction when shopping on social media in Malaysia as of 2nd quarter 2021 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/1293081/malaysia-causes-for-dissatisfaction-on-social-media-shopping/
iKala. "Leading causes of dissatisfaction when shopping on social media in Malaysia as of 2nd quarter 2021." Chart. October 13, 2021. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/1293081/malaysia-causes-for-dissatisfaction-on-social-media-shopping/
iKala. (2021). Leading causes of dissatisfaction when shopping on social media in Malaysia as of 2nd quarter 2021. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/1293081/malaysia-causes-for-dissatisfaction-on-social-media-shopping/
iKala. "Leading Causes of Dissatisfaction When Shopping on Social Media in Malaysia as of 2nd Quarter 2021." Statista, Statista Inc., 13 Oct 2021, https://www.statista.com/statistics/1293081/malaysia-causes-for-dissatisfaction-on-social-media-shopping/
iKala, Leading causes of dissatisfaction when shopping on social media in Malaysia as of 2nd quarter 2021 Statista, https://www.statista.com/statistics/1293081/malaysia-causes-for-dissatisfaction-on-social-media-shopping/ (last visited December 19, 2024)
Leading causes of dissatisfaction when shopping on social media in Malaysia as of 2nd quarter 2021 [Graph], iKala, October 13, 2021. [Online]. Available: https://www.statista.com/statistics/1293081/malaysia-causes-for-dissatisfaction-on-social-media-shopping/
