With a loyalty score of 2.13 in the first quarter of 2022, Bi-Mart was the leading department store chain in the United States in terms of customer loyalty. That quarter, companies such as Macy's and Kohl's had a lower than average customer loyalty score.
Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022
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Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022
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Foot traffic patterns and visitation history of consumers were analyzed. The loyalty scores were determined by the number of visits observed and normalized for month-over-month comparability.
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inMarket. (June 10, 2022). Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022 [Graph]. In Statista. Retrieved April 09, 2025, from https://www.statista.com/statistics/1291516/department-stores-with-the-highest-consumer-loyalty-score-in-the-us/
inMarket. "Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022." Chart. June 10, 2022. Statista. Accessed April 09, 2025. https://www.statista.com/statistics/1291516/department-stores-with-the-highest-consumer-loyalty-score-in-the-us/
inMarket. (2022). Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022. Statista. Statista Inc.. Accessed: April 09, 2025. https://www.statista.com/statistics/1291516/department-stores-with-the-highest-consumer-loyalty-score-in-the-us/
inMarket. "Department Store Retailers with The Highest Consumer Loyalty Score in The United States in The 1st Quarter of 2022." Statista, Statista Inc., 10 Jun 2022, https://www.statista.com/statistics/1291516/department-stores-with-the-highest-consumer-loyalty-score-in-the-us/
inMarket, Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022 Statista, https://www.statista.com/statistics/1291516/department-stores-with-the-highest-consumer-loyalty-score-in-the-us/ (last visited April 09, 2025)
Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022 [Graph], inMarket, June 10, 2022. [Online]. Available: https://www.statista.com/statistics/1291516/department-stores-with-the-highest-consumer-loyalty-score-in-the-us/
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