Popularity of car-as-a-service in India 2020

Popularity of car-as-a-service (CaaS) in India as of September 2020

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Release date

January 2022

Region

India

Survey time period

September 2020

Number of respondents

1,013 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Original survey question: 'If you still plan to get a private car within the next 12 months, would you consider a "car-as-a-service" model?'

The term Caas was defined in the survey as a flexible model where customers 'subscribe' to a car using a monthly fee instead of owning it, usually for a period of 24-36 months. The service is all-inclusive - customers do not have to pay for or manage insurance, maintenance and other services, sometimes even fuel.

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