Importance of sustainable order fulfillment in Austria 2021

Published by Daniela Coppola, Feb 27, 2023
In 2021, Austrian consumers responded to a survey on sustainability in order fulfillment. For half of the respondents, order return policies were deemed very important in this respect. Likewise, 46 percent of consumers had the same opinion regarding order consolidation, i.e. combining several orders into one shipment.

Importance of sustainable order fulfillment among shoppers in Austria in 2021

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Release date

December 2021

Region

Austria

Survey time period

September 1 to 13, 2021

Number of respondents

1,054 respondents

Age group

18-90 years

Method of interview

Online survey

Supplementary notes

The survey panel is representative of the country's population.
Missing percentage points to 100 percent are probably due to rounding.

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