The adoption of mobile banking in the United States increased consistently between December 2020 and May 2021. Distinguishing by generation, younger individuals displayed larger penetration rates than older. As of May 2021, 95 percent of targeted customers born after 1995 (Gen Z) used mobile banking. On the other hand, roughly one-quarter of senior individuals (born before 1946) used mobile banking.
Penetration rate of mobile banking in the United States as of December 2020 and May 2021, by generation
The penetration rate is the percentage of mobile banking users over all consumers in those generation.
Gen Z: born in 1996 or later.
Millennials: born between 1981 and 1995.
Gen X: born between 1966 and 1980.
Baby boomers: born between 1946 and 1965.
Senior: born in 1945 or earlier.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Forbes. (July 29, 2021). Penetration rate of mobile banking in the United States as of December 2020 and May 2021, by generation [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1286124/mobile-banking-adoption-by-generation-usa/
Forbes. "Penetration rate of mobile banking in the United States as of December 2020 and May 2021, by generation." Chart. July 29, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1286124/mobile-banking-adoption-by-generation-usa/
Forbes. (2021). Penetration rate of mobile banking in the United States as of December 2020 and May 2021, by generation. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1286124/mobile-banking-adoption-by-generation-usa/
Forbes. "Penetration Rate of Mobile Banking in The United States as of December 2020 and May 2021, by Generation." Statista, Statista Inc., 29 Jul 2021, https://www.statista.com/statistics/1286124/mobile-banking-adoption-by-generation-usa/
Forbes, Penetration rate of mobile banking in the United States as of December 2020 and May 2021, by generation Statista, https://www.statista.com/statistics/1286124/mobile-banking-adoption-by-generation-usa/ (last visited December 22, 2024)
Penetration rate of mobile banking in the United States as of December 2020 and May 2021, by generation [Graph], Forbes, July 29, 2021. [Online]. Available: https://www.statista.com/statistics/1286124/mobile-banking-adoption-by-generation-usa/
