The coronavirus (COVID-19) pandemic considerably accelerated the use of mobile banking among customers worldwide. As of April 2020, almost one-third of the mobile banking customers in China enrolled for the first time because of the consequences of the COVID-19 crisis. South Korea followed, with 21 percent of the respondents who enrolled in online banking because of the pandemic.
Share of mobile banking customers who enrolled because of coronavirus (COVID-19) pandemic as of April 2020, by country
This question was phrased by the source as follows: "Have you enrolled (signed up) in online and mobile banking for the first time as a result of the COVID-19 crisis?".
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BCG. (January 26, 2021). Share of mobile banking customers who enrolled because of coronavirus (COVID-19) pandemic as of April 2020, by country [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1286090/covid-19-impact-on-mobile-banking-enrollment-by-country/
BCG. "Share of mobile banking customers who enrolled because of coronavirus (COVID-19) pandemic as of April 2020, by country." Chart. January 26, 2021. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1286090/covid-19-impact-on-mobile-banking-enrollment-by-country/
BCG. (2021). Share of mobile banking customers who enrolled because of coronavirus (COVID-19) pandemic as of April 2020, by country. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1286090/covid-19-impact-on-mobile-banking-enrollment-by-country/
BCG. "Share of Mobile Banking Customers Who Enrolled Because of Coronavirus (Covid-19) Pandemic as of April 2020, by Country." Statista, Statista Inc., 26 Jan 2021, https://www.statista.com/statistics/1286090/covid-19-impact-on-mobile-banking-enrollment-by-country/
BCG, Share of mobile banking customers who enrolled because of coronavirus (COVID-19) pandemic as of April 2020, by country Statista, https://www.statista.com/statistics/1286090/covid-19-impact-on-mobile-banking-enrollment-by-country/ (last visited December 23, 2024)
Share of mobile banking customers who enrolled because of coronavirus (COVID-19) pandemic as of April 2020, by country [Graph], BCG, January 26, 2021. [Online]. Available: https://www.statista.com/statistics/1286090/covid-19-impact-on-mobile-banking-enrollment-by-country/
