Cultural norms constituted the predominant barrier to the usage of digital services in Kenya as of 2020, according to a survey. Nearly 65 percent of the female respondents reported having less time than other family members to use digital. Among male respondents, 55 percent cited the same barrier. Additionally, 41 percent of women declared needing help to use digital services and devices, while 40 percent of men reported frequent power outages as obstacles. Lastly, 43 percent of female and 41 percent of male respondents stated not having access to stores to purchase devices.
Barriers to digital usage in Kenya as of 2020, by gender
Characteristic
Male
Female
No access to device
21%
28%
No access to internet
29%
39%
No access to stores to purchase devices
41%
43%
Cannot pay for device
18%
26%
Cannot pay for internet connection or services
25%
35%
Cannot pay for app usage
20%
32%
No access to asset financing schemes
31%
38%
Frequent power outages
40%
37%
Weak mobile network
35%
35%
Need help to use digital services and devices
30%
41%
Get less time than other family members to use digital
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Dalberg. (August 1, 2021). Barriers to digital usage in Kenya as of 2020, by gender [Graph]. In Statista. Retrieved November 03, 2024, from https://www.statista.com/statistics/1284681/barriers-to-digital-usage-in-kenya-by-gender/
Dalberg. "Barriers to digital usage in Kenya as of 2020, by gender." Chart. August 1, 2021. Statista. Accessed November 03, 2024. https://www.statista.com/statistics/1284681/barriers-to-digital-usage-in-kenya-by-gender/
Dalberg. (2021). Barriers to digital usage in Kenya as of 2020, by gender. Statista. Statista Inc.. Accessed: November 03, 2024. https://www.statista.com/statistics/1284681/barriers-to-digital-usage-in-kenya-by-gender/
Dalberg. "Barriers to Digital Usage in Kenya as of 2020, by Gender." Statista, Statista Inc., 1 Aug 2021, https://www.statista.com/statistics/1284681/barriers-to-digital-usage-in-kenya-by-gender/
Dalberg, Barriers to digital usage in Kenya as of 2020, by gender Statista, https://www.statista.com/statistics/1284681/barriers-to-digital-usage-in-kenya-by-gender/ (last visited November 03, 2024)
Barriers to digital usage in Kenya as of 2020, by gender [Graph], Dalberg, August 1, 2021. [Online]. Available: https://www.statista.com/statistics/1284681/barriers-to-digital-usage-in-kenya-by-gender/
