Kenyans broadly used a mobile phone, computer, or the internet to send and receive money, according to a survey conducted in 2020. Over 90 percent of the respondents indicated making use of the digital service. The adoption of mobile money to buy airtime and data had a high penetration as well, at 67 percent. 13 percent, on the other hand, used e-commerce platforms in Kenya, while 27 percent of Kenyans adopted e-governance services or platforms.
Usage of digital services in Kenya as of 2020, by type of service
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Dalberg. (August 1, 2021). Usage of digital services in Kenya as of 2020, by type of service [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1284615/usage-of-digital-services-in-kenya-by-type-of-service/
Dalberg. "Usage of digital services in Kenya as of 2020, by type of service." Chart. August 1, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1284615/usage-of-digital-services-in-kenya-by-type-of-service/
Dalberg. (2021). Usage of digital services in Kenya as of 2020, by type of service. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1284615/usage-of-digital-services-in-kenya-by-type-of-service/
Dalberg. "Usage of Digital Services in Kenya as of 2020, by Type of Service." Statista, Statista Inc., 1 Aug 2021, https://www.statista.com/statistics/1284615/usage-of-digital-services-in-kenya-by-type-of-service/
Dalberg, Usage of digital services in Kenya as of 2020, by type of service Statista, https://www.statista.com/statistics/1284615/usage-of-digital-services-in-kenya-by-type-of-service/ (last visited December 21, 2024)
Usage of digital services in Kenya as of 2020, by type of service [Graph], Dalberg, August 1, 2021. [Online]. Available: https://www.statista.com/statistics/1284615/usage-of-digital-services-in-kenya-by-type-of-service/
