As per the results of a survey on Indian food services and cloud kitchen conducted by Rakuten Insight in August 2021, around 33 percent of the respondents stated that bad feedback mechanism as the most common negative experience when ordering food from virtual restaurant and cloud kitchen.
Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021
Survey question: Was your experience of ordering food from a virtual restaurant/cloud kitchen positive or negative? What was negative about your experience? (choose up to 3 answers that apply)
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Rakuten Insight. (November 24, 2021). Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021 [Graph]. In Statista. Retrieved November 05, 2024, from https://www.statista.com/statistics/1282012/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen/
Rakuten Insight. "Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021." Chart. November 24, 2021. Statista. Accessed November 05, 2024. https://www.statista.com/statistics/1282012/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen/
Rakuten Insight. (2021). Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021. Statista. Statista Inc.. Accessed: November 05, 2024. https://www.statista.com/statistics/1282012/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen/
Rakuten Insight. "Negative Experience of Ordering Food from Virtual Restaurant and Cloud Kitchen across India as of August 2021." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1282012/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen/
Rakuten Insight, Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021 Statista, https://www.statista.com/statistics/1282012/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen/ (last visited November 05, 2024)
Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021 [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1282012/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen/