Reasons for continued online food orders after COVID-19 Hong Kong 2021

Published by Agne Blazyte, Jan 27, 2022
According to a survey on food services and cloud kitchens conducted by Rakuten Insight, around 66 percent of respondents in Hong Kong stated that they would continue to order from food delivery apps after lifting of the COVID-19 restrictions because it was convenient. In comparison, only around eight percent of respondents stated that they would continue to order because they had a good experience with food quality.

Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in Hong Kong as of August 2021

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Release date

November 2021

Region

Hong Kong

Survey time period

August 12 to 30, 2021

Number of respondents

1,965 respondents

Age group

16 years and older

Special properties

figures include only respondents who would keep ordering online

Method of interview

Online survey

Supplementary notes

Original survey question: "After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns?
If yes, why? (choose up to 3 answers that apply)"

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