Reasons for continued online food orders after COVID-19 in Taiwan 2021

Published by Agne Blazyte, Jul 19, 2022
According to a survey on food services and cloud kitchens conducted by Rakuten Insight, around 76 percent of respondents in Taiwan stated that they would continue to order from food delivery apps after lifting of the COVID-19 restrictions because it was convenient. In comparison, only around seven percent of respondents stated that they would continue to order because they had a good experience with food quality.

Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021

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Release date

November 2021

Region

Taiwan

Survey time period

August 12 to 30, 2021

Number of respondents

5,673 respondents

Age group

16 years and older

Special properties

figures include only respondents who would keep ordering online

Method of interview

Online survey

Supplementary notes

Original survey question: "After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns?
If yes, why? (choose up to 3 answers that apply)"

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