According to a survey on food services and cloud kitchens conducted by Rakuten Insight, around 78 percent of respondents in China stated that they would continue to order from food delivery apps after lifting of the COVID-19 restrictions because it was convenient. In comparison, only around 11 percent of respondents stated that they would continue to order because they had a good experience with food quality.
Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in China as of August 2021
figures include only respondents who would keep ordering online
Method of interview
Online survey
Supplementary notes
Original survey question: "After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns?
If yes, why? (choose up to 3 answers that apply)"
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Rakuten Insight. (November 24, 2021). Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in China as of August 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1281561/china-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight. "Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in China as of August 2021." Chart. November 24, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1281561/china-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight. (2021). Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in China as of August 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1281561/china-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight. "Reasons to Continue Ordering from Food Delivery Apps after Covid-19 Restrictions Are Eased in China as of August 2021." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1281561/china-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight, Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in China as of August 2021 Statista, https://www.statista.com/statistics/1281561/china-reasons-to-continue-ordering-food-online-after-covid-19/ (last visited December 22, 2024)
Reasons to continue ordering from food delivery apps after COVID-19 restrictions are eased in China as of August 2021 [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1281561/china-reasons-to-continue-ordering-food-online-after-covid-19/