People who accessed online government services Australia 2021, by age

Published by
Christopher Hughes,
Jun 2, 2023
In 2021, 95 percent of people aged 18 to 34 years had accessed a government service online. There appears to be a correlation between age and the use of the internet to access services with younger people being more likely to use the internet to engage with a government service than older people.

Share of people who accessed government services online in Australia in 2021 by age group

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Source

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Release date

December 2021

Region

Australia

Survey time period

April to June 2021

Number of respondents

2,287 respondents

Supplementary notes

The Australian Digital Inclusion Index (ADII) is a score out of 100 which rates the digital inclusion of the Australian population based on three criteria; access, affordability, and digital ability.

The survey sample has been stratified and weighted to reflect the Australian population.

Date of publication is date of access.

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