According to a survey on food services and cloud kitchen conducted by Rakuten Insight in August 2021, respondents in Vietnam who were positively impressed particular virtual restaurant and cloud kitchen services were most satisfied with the food quality and fast delivery. Consumers ordering from such businesses also reported positive experience with their customer service and reasonable pricing.
Positive experience of consumers when ordering from restaurant and cloud kitchen services in Vietnam as of August 2021
Original question: "Was your experience of ordering food from a virtual restaurant/cloud kitchen positive or negative? What was positive about your experience? (choose up to 3 answers that apply)"
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Rakuten Insight. (November 24, 2021). Positive experience of consumers when ordering from restaurant and cloud kitchen services in Vietnam as of August 2021 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1281058/vietnam-virtual-kitchen-and-cloud-kitchen-positive-experience/
Rakuten Insight. "Positive experience of consumers when ordering from restaurant and cloud kitchen services in Vietnam as of August 2021." Chart. November 24, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1281058/vietnam-virtual-kitchen-and-cloud-kitchen-positive-experience/
Rakuten Insight. (2021). Positive experience of consumers when ordering from restaurant and cloud kitchen services in Vietnam as of August 2021. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1281058/vietnam-virtual-kitchen-and-cloud-kitchen-positive-experience/
Rakuten Insight. "Positive Experience of Consumers When Ordering from Restaurant and Cloud Kitchen Services in Vietnam as of August 2021." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1281058/vietnam-virtual-kitchen-and-cloud-kitchen-positive-experience/
Rakuten Insight, Positive experience of consumers when ordering from restaurant and cloud kitchen services in Vietnam as of August 2021 Statista, https://www.statista.com/statistics/1281058/vietnam-virtual-kitchen-and-cloud-kitchen-positive-experience/ (last visited December 21, 2024)
Positive experience of consumers when ordering from restaurant and cloud kitchen services in Vietnam as of August 2021 [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1281058/vietnam-virtual-kitchen-and-cloud-kitchen-positive-experience/
