According to a survey on food services and cloud kitchens conducted by Rakuten Insight in Indonesia, around 63 percent of respondents stated that they would continue to order food online after lifting the COVID-19 restrictions because it was convenient. In comparison, around 17 percent of respondents stated that they would continue to order because they had a good experience with the quality of food.
Reasons to continue ordering food online after lifting COVID-19 restrictions in Indonesia as of August 2021
Characteristic
Share of respondents
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figures include only respondents who would keep ordering online
Method of interview
Online survey
Supplementary notes
Original survey question: After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns?
If yes, why? (choose up to 3 answers that apply)
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Rakuten Insight. (November 24, 2021). Reasons to continue ordering food online after lifting COVID-19 restrictions in Indonesia as of August 2021 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1280380/indonesia-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight. "Reasons to continue ordering food online after lifting COVID-19 restrictions in Indonesia as of August 2021." Chart. November 24, 2021. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1280380/indonesia-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight. (2021). Reasons to continue ordering food online after lifting COVID-19 restrictions in Indonesia as of August 2021. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1280380/indonesia-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight. "Reasons to Continue Ordering Food Online after Lifting Covid-19 Restrictions in Indonesia as of August 2021." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1280380/indonesia-reasons-to-continue-ordering-food-online-after-covid-19/
Rakuten Insight, Reasons to continue ordering food online after lifting COVID-19 restrictions in Indonesia as of August 2021 Statista, https://www.statista.com/statistics/1280380/indonesia-reasons-to-continue-ordering-food-online-after-covid-19/ (last visited August 24, 2024)
Reasons to continue ordering food online after lifting COVID-19 restrictions in Indonesia as of August 2021 [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1280380/indonesia-reasons-to-continue-ordering-food-online-after-covid-19/