According to a survey on food services and cloud kitchen conducted by Rakuten Insight in August 2021, approximately 80 percent of Thai respondents aged between 45 to 54 years old had a negative experience ordering food from a virtual restaurant or cloud kitchen because the food quality did not meet their expectations. Meanwhile, about 36 percent of participants who are 35 to 44 years old stated that such restaurants did not have a good system to handle complaints.
Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age
Characteristic
16 to 24 years old
25 to 34 years old
35 to 44 years old
45 to 54 years old
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Rakuten Insight. (November 24, 2021). Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight. "Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age." Chart. November 24, 2021. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight. (2021). Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight. "Factors Contributing to a Negative Experience of Ordering Food from a Virtual Restaurant or Cloud Kitchen in Thailand as of August 2021, by Age." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight, Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age Statista, https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/ (last visited July 22, 2024)
Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/