According to a survey on food services and cloud kitchen conducted by Rakuten Insight in August 2021, approximately 80 percent of Thai respondents aged between 45 to 54 years old had a negative experience ordering food from a virtual restaurant or cloud kitchen because the food quality did not meet their expectations. Meanwhile, about 36 percent of participants who are 35 to 44 years old stated that such restaurants did not have a good system to handle complaints.
Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age
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Rakuten Insight. (November 24, 2021). Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight. "Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age." Chart. November 24, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight. (2021). Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight. "Factors Contributing to a Negative Experience of Ordering Food from a Virtual Restaurant or Cloud Kitchen in Thailand as of August 2021, by Age." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/
Rakuten Insight, Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age Statista, https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/ (last visited December 22, 2024)
Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021, by age [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1279503/thailand-reasons-for-negative-virtual-restaurant-experience-by-age/