According to a survey on food services and cloud kitchen conducted by Rakuten Insight in August 2021, approximately 37 percent of respondents in Thailand had a negative experience ordering food from a virtual restaurant or cloud kitchen because the food quality did not meet their expectations. Additionally, about 30 percent of them stated that such restaurants did not have a good system to handle complaints.
Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021
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Rakuten Insight. (November 24, 2021). Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1279487/thailand-reasons-for-negative-virtual-restaurant-experience/
Rakuten Insight. "Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021." Chart. November 24, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1279487/thailand-reasons-for-negative-virtual-restaurant-experience/
Rakuten Insight. (2021). Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1279487/thailand-reasons-for-negative-virtual-restaurant-experience/
Rakuten Insight. "Factors Contributing to a Negative Experience of Ordering Food from a Virtual Restaurant or Cloud Kitchen in Thailand as of August 2021." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1279487/thailand-reasons-for-negative-virtual-restaurant-experience/
Rakuten Insight, Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021 Statista, https://www.statista.com/statistics/1279487/thailand-reasons-for-negative-virtual-restaurant-experience/ (last visited December 22, 2024)
Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in Thailand as of August 2021 [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1279487/thailand-reasons-for-negative-virtual-restaurant-experience/
