Expected times for faster delivery of online purchases 2024, by category

Published by
Stephanie Chevalier,
Dec 17, 2024

When asked about their delivery expectations for online purchases across various categories, nearly two-thirds of global shoppers anticipated receiving their items within 24 hours. Additionally, about half of respondents expressed a desire for their groceries in less than two hours.

Expectations of online shoppers for “faster delivery” times in selected categories worldwide in 2024

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Release date

September 2024

Region

Worldwide

Survey time period

May 22 to June 5, 2024

Number of respondents

31,500 respondents

Age group

16 years and older

Special properties

consumers who shop online at least once a month

Method of interview

Online interview

Supplementary notes

The study was conducted in the following 20 countries: : Argentina, Australia, Brazil, China, Colombia, France, Germany, India, Indonesia, Italy, Mexico, Netherlands, New Zealand, Peru, Saudi Arabia, South Africa, Thailand, UAE, UK, and US.

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