According to 72 percent of the respondents chatbots had become more important during the pandemic. On the other hand, only 31 percent believed that chatbot technology was far from revolutionizing communication
using artificial intelligence in 2021.
The importance of chatbots in Hungary in 2021
Characteristic
Share of respondents
Chatbots have become more important during the pandemic.
72%
The number of chatbots will increase significantly in the next two years.
70%
A chatbot is essential for all larger companies that communicate digitally.
60%
Chatbot technology is currently far from revolutionizing communication using artificial intelligence.
31%
The acceptance of chatbots by potential users is increasing.
59%
In the digital age, chatbots are an important tool for collecting user data.
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EOS Gruppe. (January 1, 2021). The importance of chatbots in Hungary in 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1279073/hungary-importance-of-chatbots/
EOS Gruppe. "The importance of chatbots in Hungary in 2021." Chart. January 1, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1279073/hungary-importance-of-chatbots/
EOS Gruppe. (2021). The importance of chatbots in Hungary in 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1279073/hungary-importance-of-chatbots/
EOS Gruppe. "The Importance of Chatbots in Hungary in 2021." Statista, Statista Inc., 1 Jan 2021, https://www.statista.com/statistics/1279073/hungary-importance-of-chatbots/
EOS Gruppe, The importance of chatbots in Hungary in 2021 Statista, https://www.statista.com/statistics/1279073/hungary-importance-of-chatbots/ (last visited December 22, 2024)
The importance of chatbots in Hungary in 2021 [Graph], EOS Gruppe, January 1, 2021. [Online]. Available: https://www.statista.com/statistics/1279073/hungary-importance-of-chatbots/
