In 2023, Sunlight, a jewelry chain, was the leading retailer in Russia by customer experience, having scored 8.27 points. It was closely followed by L'Etoile, a cosmetics retailer. The retailers were evaluated by availability of loyalty programs, self check-out in an online store, contact with store employees, and other indicators.
Ranking of major retailers in Russia in 2023, by customer experience
(in points)
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Data Insight (RU). (November 17, 2023). Ranking of major retailers in Russia in 2023, by customer experience (in points) [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1278952/leading-retailers-by-customer-experience-russia/
Data Insight (RU). "Ranking of major retailers in Russia in 2023, by customer experience (in points)." Chart. November 17, 2023. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1278952/leading-retailers-by-customer-experience-russia/
Data Insight (RU). (2023). Ranking of major retailers in Russia in 2023, by customer experience (in points). Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1278952/leading-retailers-by-customer-experience-russia/
Data Insight (RU). "Ranking of Major Retailers in Russia in 2023, by Customer Experience (in Points)." Statista, Statista Inc., 17 Nov 2023, https://www.statista.com/statistics/1278952/leading-retailers-by-customer-experience-russia/
Data Insight (RU), Ranking of major retailers in Russia in 2023, by customer experience (in points) Statista, https://www.statista.com/statistics/1278952/leading-retailers-by-customer-experience-russia/ (last visited January 08, 2025)
Ranking of major retailers in Russia in 2023, by customer experience (in points) [Graph], Data Insight (RU), November 17, 2023. [Online]. Available: https://www.statista.com/statistics/1278952/leading-retailers-by-customer-experience-russia/
