Leading transactions made on mobile apps Malaysia 2021

Published by
Amanda Siddharta,
Oct 5, 2022
According to a survey by Rakuten Insight on mobile apps use in Malaysia as of September 2021, 75 percent of respondents respectively stated that they had used a mobile app to make a banking transaction or money transfer and to purchase an item. In comparison, 10 percent of respondents stated that they had used an app for telehealth services.

Leading transactions made using smartphone apps in Malaysia as of September 2021

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Release date

November 2021

Region

Malaysia

Survey time period

September 9 to 30, 2021

Number of respondents

10,057 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

Original question: Have you carried out the following transactions through an app? (choose all that apply)

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Topics

Mobile apps in MalaysiaE-commerce in MalaysiaDigital payments in MalaysiaSocial media in Malaysia
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