According to a 2021 survey conducted by Rakuten Insight in South Korea, around 41 percent of respondents aged between 35 and 44 years old stated that they had ordered food from ghost kitchens based on good reviews. This was the leading reason among all age groups with the exception of respondents aged 55 years and older, who were drawn in by the comparatively cheaper prices.
Reasons why customers ordered from a ghost kitchen in South Korea as of August 2021, by age
Characteristic
16-24 years
25-34 years
35-44 years
45-54 years
55 years and older
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Original question: "Have you ordered food from a virtual restaurant or cloud kitchen-only business? (i.e. the business does not have a dine-in space and only operates through food delivery apps and cooks its food in a cloud kitchen space). If yes, why did you order from the business? (choose up to 3 answers that apply)"
So-called ghost kitchens or cloud kitchens refer to professional cooking establishments that focus solely on preparing delivery-only food, with no options to eat in.
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Rakuten Insight. (November 24, 2021). Reasons why customers ordered from a ghost kitchen in South Korea as of August 2021, by age [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1278735/south-korea-reasons-to-order-from-ghost-kitchens-by-age/
Rakuten Insight. "Reasons why customers ordered from a ghost kitchen in South Korea as of August 2021, by age." Chart. November 24, 2021. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1278735/south-korea-reasons-to-order-from-ghost-kitchens-by-age/
Rakuten Insight. (2021). Reasons why customers ordered from a ghost kitchen in South Korea as of August 2021, by age. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1278735/south-korea-reasons-to-order-from-ghost-kitchens-by-age/
Rakuten Insight. "Reasons Why Customers Ordered from a Ghost Kitchen in South Korea as of August 2021, by Age." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1278735/south-korea-reasons-to-order-from-ghost-kitchens-by-age/
Rakuten Insight, Reasons why customers ordered from a ghost kitchen in South Korea as of August 2021, by age Statista, https://www.statista.com/statistics/1278735/south-korea-reasons-to-order-from-ghost-kitchens-by-age/ (last visited August 25, 2024)
Reasons why customers ordered from a ghost kitchen in South Korea as of August 2021, by age [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1278735/south-korea-reasons-to-order-from-ghost-kitchens-by-age/