A survey in August 2021 revealed that nearly half of millennial shoppers in the UK were more likely to visit an apparel store if it offered click-and-collect and returns services. Gen X consumers showed the second-highest interest in this purchase option, with 42 percent of respondents driven by click-and-collect.
Share of shoppers more likely to visit an apparel store offering free click-and-collect/returns in the United Kingdom (UK) in 2021, by generation
To the question: Which of the following do you believe would make you more
likely to visit an apparel store?" Response: “Free click-and-collect /returns.”
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Eversheds Sutherland. (October 22, 2021). Share of shoppers more likely to visit an apparel store offering free click-and-collect/returns in the United Kingdom (UK) in 2021, by generation [Graph]. In Statista. Retrieved December 20, 2024, from https://www.statista.com/statistics/1276805/interest-apparel-shops-offering-click-and-collect-uk/
Eversheds Sutherland. "Share of shoppers more likely to visit an apparel store offering free click-and-collect/returns in the United Kingdom (UK) in 2021, by generation." Chart. October 22, 2021. Statista. Accessed December 20, 2024. https://www.statista.com/statistics/1276805/interest-apparel-shops-offering-click-and-collect-uk/
Eversheds Sutherland. (2021). Share of shoppers more likely to visit an apparel store offering free click-and-collect/returns in the United Kingdom (UK) in 2021, by generation. Statista. Statista Inc.. Accessed: December 20, 2024. https://www.statista.com/statistics/1276805/interest-apparel-shops-offering-click-and-collect-uk/
Eversheds Sutherland. "Share of Shoppers More Likely to Visit An Apparel Store Offering Free Click-and-collect/Returns in The United Kingdom (Uk) in 2021, by Generation." Statista, Statista Inc., 22 Oct 2021, https://www.statista.com/statistics/1276805/interest-apparel-shops-offering-click-and-collect-uk/
Eversheds Sutherland, Share of shoppers more likely to visit an apparel store offering free click-and-collect/returns in the United Kingdom (UK) in 2021, by generation Statista, https://www.statista.com/statistics/1276805/interest-apparel-shops-offering-click-and-collect-uk/ (last visited December 20, 2024)
Share of shoppers more likely to visit an apparel store offering free click-and-collect/returns in the United Kingdom (UK) in 2021, by generation [Graph], Eversheds Sutherland, October 22, 2021. [Online]. Available: https://www.statista.com/statistics/1276805/interest-apparel-shops-offering-click-and-collect-uk/
