In the first half of 2020, the American company Salesforce had a market share of nine percent in the Chinese customer relationship management (CRM) software market, which was the largest amongst other major rivals. However, around 80 percent of the market was occupied by companies with a market share of below 1.4 percent.
Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020
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Forward Intelligence (Qianzhan). (January 15, 2021). Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan). "Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020." Chart. January 15, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan). (2021). Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan). "Share of Customer Relationship Management (Crm) Software Companies in The Chinese Software-as-a-service (Saas) Market in 1st Half of 2020." Statista, Statista Inc., 15 Jan 2021, https://www.statista.com/statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan), Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020 Statista, https://www.statista.com/statistics/1276220/china-market-share-of-crm-saas-companies/ (last visited December 22, 2024)
Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020 [Graph], Forward Intelligence (Qianzhan), January 15, 2021. [Online]. Available: https://www.statista.com/statistics/1276220/china-market-share-of-crm-saas-companies/
