When asked about the aspects they would change about the delivery of purchases online, nearly half (48 percent) of shoppers worldwide mentioned the speed. In addition, 43 percent said they would like to reduce the cost of delivery, and 39 percent stated they wished for more clarity on the exact delivery time.
Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2023
The study was conducted in the following 18 countries: the United Kingdom, United States, France, Spain, China, Japan, Australia, Brazil, Argentina, Mexico, Colombia, India, Poland, United Arab Emirates, Netherlands, Germany, South Africa, and Thailand.
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Wunderman Thompson Commerce. (June 27, 2023). Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2023 [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce. "Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2023." Chart. June 27, 2023. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce. (2023). Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2023. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce. "Main Aspects That Shoppers Would Change about The Delivery of Products Purchased Online Worldwide in 2023." Statista, Statista Inc., 27 Jun 2023, https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce, Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2023 Statista, https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/ (last visited November 18, 2024)
Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2023 [Graph], Wunderman Thompson Commerce, June 27, 2023. [Online]. Available: https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
