When asked about the aspects they would change about the delivery of purchases online, nearly half (48 percent) of shoppers worldwide mentioned the speed. In addition, 43 percent said they would like to reduce the cost of delivery, and 39 percent stated they wished for more clarity on the exact delivery time.
Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2024
The study was conducted in the following 20 countries: Argentina, Australia, Brazil, China, Colombia, France, Germany, India, Indonesia, Italy, Mexico, Netherlands, New Zealand, Peru, Saudi Arabia, South Africa, Thailand, UAE, UK, and US,
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Wunderman Thompson Commerce. (September 19, 2024). Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2024 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce. "Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2024." Chart. September 19, 2024. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce. (2024). Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2024. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce. "Main Aspects That Shoppers Would Change about The Delivery of Products Purchased Online Worldwide in 2024." Statista, Statista Inc., 19 Sep 2024, https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/
Wunderman Thompson Commerce, Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2024 Statista, https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/ (last visited December 19, 2024)
Main aspects that shoppers would change about the delivery of products purchased online worldwide in 2024 [Graph], Wunderman Thompson Commerce, September 19, 2024. [Online]. Available: https://www.statista.com/statistics/1274950/global-online-shoppers-wished-changes-on-delivery/