JD.com's annual active customers 2017-2021

Published by
Xin Ou,
Jun 27, 2024
As of the end of 2021, Chinese online retailer JD.com had approximately 569.7 million annual active customers, an increase from 471.9 million people in the previous year. The outbreak of coronavirus in 2020 boosted the penetration of e-commerce in China and led to a surge in the number of online shoppers.

Number of annual active customers of JD.com, Inc. from 2017 to 2021 (in millions)

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Release date

April 2022

Region

China

Survey time period

2017 to 2021

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JD.com, Inc.E-commerce worldwideE-Commerce in ChinaRetail industry in ChinaAlibaba Group
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