According to a July 2021 survey, more than half of digital buyers interviewed in the United Kingdom stated they prefer to have appliances home-delivered when purchased online. Overall, the least popular way to shop online among British consumers was to buy on the internet and collect the goods at a pickup location, accounting for a maximum of two percent of respondents across all categories.
Most popular ways to purchase online in the United Kingdom (UK) in 2021, by selected categories
Characteristic
Buy online, ship to home
Buy online, pickup in store
Buy online, pickup curbside
Buy online, pickup at a collection point
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The original question posed in the survey was: 'What is your preferred way of getting the following product types?'
This statistic excludes the following answer option: 'Buy in store'.
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Salesforce Research. (August 4, 2021). Most popular ways to purchase online in the United Kingdom (UK) in 2021, by selected categories [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1274323/favorite-ways-to-shop-online-category-united-kingdom/
Salesforce Research. "Most popular ways to purchase online in the United Kingdom (UK) in 2021, by selected categories ." Chart. August 4, 2021. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1274323/favorite-ways-to-shop-online-category-united-kingdom/
Salesforce Research. (2021). Most popular ways to purchase online in the United Kingdom (UK) in 2021, by selected categories . Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1274323/favorite-ways-to-shop-online-category-united-kingdom/
Salesforce Research. "Most Popular Ways to Purchase Online in The United Kingdom (Uk) in 2021, by Selected Categories ." Statista, Statista Inc., 4 Aug 2021, https://www.statista.com/statistics/1274323/favorite-ways-to-shop-online-category-united-kingdom/
Salesforce Research, Most popular ways to purchase online in the United Kingdom (UK) in 2021, by selected categories Statista, https://www.statista.com/statistics/1274323/favorite-ways-to-shop-online-category-united-kingdom/ (last visited August 24, 2024)
Most popular ways to purchase online in the United Kingdom (UK) in 2021, by selected categories [Graph], Salesforce Research, August 4, 2021. [Online]. Available: https://www.statista.com/statistics/1274323/favorite-ways-to-shop-online-category-united-kingdom/