Preferred ways to shop online in Canada 2021, by category

Published by
Koen van Gelder,
Jul 11, 2023
Buying products online and having them shipped to home is the most popular way to shop via the internet among Canadians. More than 20 percent of respondents in a July 2021 survey preferred to buy apparel and footwear, home furnishings, health and beauty, and appliances this way. The least favorite way of purchase was to buy online and pick up at a collection point, accounting for less than 3 percent overall.

Most popular ways to purchase online in Canada 2021, by selected categories

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Release date

August 2021

Region

Canada

Survey time period

July 2021

Number of respondents

5,000 consumers across 10 countries

Supplementary notes

The original question posed in the survey was: 'What is your preferred way of getting the following product types?'
This statistic excludes the following answer option: 'Buy in store'.

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