According to a survey on social commerce in the Philippines between the first quarter and second quarter of 2021, around 54 percent of respondents were not satisfied with expensive shipping options while shopping on social media. Similarly, around 51 percent of respondents stated that they were dissatisfied due to the lack of return/exchange policy provided by sellers on social media.
Most common reasons shoppers are unsatisfied with shopping on social media in the Philippines between 1st quarter and 2nd quarter 2021
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iKala. (October 13, 2021). Most common reasons shoppers are unsatisfied with shopping on social media in the Philippines between 1st quarter and 2nd quarter 2021 [Graph]. In Statista. Retrieved December 04, 2024, from https://www.statista.com/statistics/1272490/philippines-most-common-dissatisfaction-reasons-for-shoppers-on-social-media/
iKala. "Most common reasons shoppers are unsatisfied with shopping on social media in the Philippines between 1st quarter and 2nd quarter 2021." Chart. October 13, 2021. Statista. Accessed December 04, 2024. https://www.statista.com/statistics/1272490/philippines-most-common-dissatisfaction-reasons-for-shoppers-on-social-media/
iKala. (2021). Most common reasons shoppers are unsatisfied with shopping on social media in the Philippines between 1st quarter and 2nd quarter 2021. Statista. Statista Inc.. Accessed: December 04, 2024. https://www.statista.com/statistics/1272490/philippines-most-common-dissatisfaction-reasons-for-shoppers-on-social-media/
iKala. "Most Common Reasons Shoppers Are Unsatisfied with Shopping on Social Media in The Philippines between 1st Quarter and 2nd Quarter 2021." Statista, Statista Inc., 13 Oct 2021, https://www.statista.com/statistics/1272490/philippines-most-common-dissatisfaction-reasons-for-shoppers-on-social-media/
iKala, Most common reasons shoppers are unsatisfied with shopping on social media in the Philippines between 1st quarter and 2nd quarter 2021 Statista, https://www.statista.com/statistics/1272490/philippines-most-common-dissatisfaction-reasons-for-shoppers-on-social-media/ (last visited December 04, 2024)
Most common reasons shoppers are unsatisfied with shopping on social media in the Philippines between 1st quarter and 2nd quarter 2021 [Graph], iKala, October 13, 2021. [Online]. Available: https://www.statista.com/statistics/1272490/philippines-most-common-dissatisfaction-reasons-for-shoppers-on-social-media/
