Delivery speed and shipping cost influence on purchase 2021, by country or region

Published by
Stephanie Chevalier,
Mar 15, 2023
During a survey conducted in July and August 2021, more than half of global shoppers said that speed of delivery influenced their purchase decision. In contrast, 38 percent said free/discounted shipping was a consideration when making a purchase. In the United States, these factors were relevant to purchase for more than nine out of ten buyers.

Influence of delivery speed and free/discounted shipping on purchase decision in selected countries/regions worldwide in 2021

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Release date

September 2021

Region

Worldwide

Survey time period

July to August 2021

Number of respondents

8,000**

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

* Figures were calculated by Statista based on the information provided by the source.
** The study included 8,000 consumers worldwide, in the United States, United Kingdom, Australia, Germany, France, Italy, Spain, and Israel. Each market had a minimum sample of 1,000 respondents.

To the question: "Does speed of delivery influence your purchase decision more than free/discounted shipping?"

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