In a survey on shopping behavior in Malaysia conducted by Rakuten Insight, 68 percent of respondents stated that they now preferred to shop both online and offline due to the COVID-19 pandemic. In contrast, 26 percent of respondents stated they switched from shopping in physical stores to shopping exclusively online.
Preferred shopping channels post-COVID-19 outbreak among consumers in Malaysia as of June 2021
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Share of respondents
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Rakuten Insight. (October 11, 2021). Preferred shopping channels post-COVID-19 outbreak among consumers in Malaysia as of June 2021 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1270910/malaysia-preferred-shopping-channels-due-to-covid-19/
Rakuten Insight. "Preferred shopping channels post-COVID-19 outbreak among consumers in Malaysia as of June 2021." Chart. October 11, 2021. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1270910/malaysia-preferred-shopping-channels-due-to-covid-19/
Rakuten Insight. (2021). Preferred shopping channels post-COVID-19 outbreak among consumers in Malaysia as of June 2021. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1270910/malaysia-preferred-shopping-channels-due-to-covid-19/
Rakuten Insight. "Preferred Shopping Channels Post-covid-19 Outbreak among Consumers in Malaysia as of June 2021." Statista, Statista Inc., 11 Oct 2021, https://www.statista.com/statistics/1270910/malaysia-preferred-shopping-channels-due-to-covid-19/
Rakuten Insight, Preferred shopping channels post-COVID-19 outbreak among consumers in Malaysia as of June 2021 Statista, https://www.statista.com/statistics/1270910/malaysia-preferred-shopping-channels-due-to-covid-19/ (last visited August 24, 2024)
Preferred shopping channels post-COVID-19 outbreak among consumers in Malaysia as of June 2021 [Graph], Rakuten Insight, October 11, 2021. [Online]. Available: https://www.statista.com/statistics/1270910/malaysia-preferred-shopping-channels-due-to-covid-19/