Common expectations from real estate agencies when using their services in Japan 2022

Published by Statista Research Department, Mar 2, 2023

According to a survey conducted in 2022, around 38 percent of consumers in Japan expected quality service from the real estate agent in charge when buying or selling a home, or renting rooms. A good atmosphere in the store was an expectation towards real estate agencies expressed by 13.6 percent of the respondents.

Leading expectations towards real estate agencies when buying or selling a house or renting a room in Japan as of November 2022

Characteristic	Share of respondents
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Release date

March 2023

More information

Region

Japan

Survey time period

September 23 to November 30, 2022

Number of respondents

23,091 respondents

Age group

20 years and older

Special properties

among consumers who have used the source's website; single answer format

Method of interview

Online survey

Supplementary notes

Original question: "When buying or selling a house or renting a room, etc., what do you expect most from a real estate agent? (Select one answer.)"

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