Three quarter of respondents in the United States identified the need to see a vehicle before buying it as the main reason they would not buy their next vehicle through a virtual process. Wanting to test drive the vehicle was the second leading hurdle to online car sales. U.S. consumers preferred online car retail to find information on car buying incentives and financing qualification.
U.S. consumer's leading reasons to not buy their next vehicle virtually as of October 2020
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Deloitte. (January 4, 2021). U.S. consumer's leading reasons to not buy their next vehicle virtually as of October 2020 [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/1269681/us-consumers-reasons-to-not-buy-their-next-vehicle-online/
Deloitte. "U.S. consumer's leading reasons to not buy their next vehicle virtually as of October 2020." Chart. January 4, 2021. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/1269681/us-consumers-reasons-to-not-buy-their-next-vehicle-online/
Deloitte. (2021). U.S. consumer's leading reasons to not buy their next vehicle virtually as of October 2020. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/1269681/us-consumers-reasons-to-not-buy-their-next-vehicle-online/
Deloitte. "U.S. Consumer's Leading Reasons to Not Buy Their next Vehicle Virtually as of October 2020." Statista, Statista Inc., 4 Jan 2021, https://www.statista.com/statistics/1269681/us-consumers-reasons-to-not-buy-their-next-vehicle-online/
Deloitte, U.S. consumer's leading reasons to not buy their next vehicle virtually as of October 2020 Statista, https://www.statista.com/statistics/1269681/us-consumers-reasons-to-not-buy-their-next-vehicle-online/ (last visited December 18, 2024)
U.S. consumer's leading reasons to not buy their next vehicle virtually as of October 2020 [Graph], Deloitte, January 4, 2021. [Online]. Available: https://www.statista.com/statistics/1269681/us-consumers-reasons-to-not-buy-their-next-vehicle-online/