Criteria of choice of independent automotive workshops in China 2020

Published by
Wenyi Zhang,
Jan 4, 2024
Over half of the Chinese car drivers surveyed identified low prices as a reason in their choice of going to an independent automotive workshop. Low prices and a convenient location were by far the leading criteria when choosing where to service their vehicle. Comparatively, habit and the staff's advice were cited by less than 10 percent of respondents. In 2020, vehicle servicing in China cost on average 116 U.S. dollars at an independent workshop.

Leading criteria of choice of independent automotive workshops for Chinese car owners in 2020

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Release date

July 2021

Region

China

Survey time period

2020

Number of respondents

3,009 respondents

Special properties

respondents were car owners or drivers

Method of interview

Online interview

Supplementary notes

The source specifies that the online interviews were conducted by face-to-face video interviews using various software.

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