Global primary unified communications as a service provider 2021

Published by
Ahmed Sherif,
Jul 7, 2023
In 2021, the primary unified communications as a service (UCaaS) provider for global companies with more than 1,000 employees was that of Cisco Webex Calling, with a response rate of 18.9 percent. Microsoft Teams Phone System was the second most popular UCaaS provider.

Primary unified communications as a service (UCaaS) providers worldwide in 2021

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Release date

June 2021

Region

Worldwide

Survey time period

Q2 2021

Number of respondents

476 respondents

Special properties

companies with more than 1,000 employees

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Overview

6

Segments: Managed Services & Cloud

7

Segments: IT security

5

Companies: IT service providers

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Companies: Cloud service providers

5

Consumption

7

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