Expensive shipping affects e-commerce checkouts. An European survey from 2021 showed that seven in ten online shoppers would stop purchasing a product on account of high shipping costs. Another 44 percent of respondents would abandon their cart if the estimated delivery time was too slow.
Shipping-related reasons to stop purchasing a product in European countries in 2021
online shoppers who ordered at least 1 product online in the past 3 months
Supplementary notes
* The survey was conducted in the following countries: United Kingdom (1,003), Germany(1,002), the Netherlands (1,002), France (1,001), Italy (1,001), Belgium (1,001), Spain (1,000) and Austria (863).
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SendCloud. (August 31, 2021). Shipping-related reasons to stop purchasing a product in European countries in 2021 [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/1267394/shipping-reasons-to-stop-purchasing-europe/
SendCloud. "Shipping-related reasons to stop purchasing a product in European countries in 2021." Chart. August 31, 2021. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/1267394/shipping-reasons-to-stop-purchasing-europe/
SendCloud. (2021). Shipping-related reasons to stop purchasing a product in European countries in 2021. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/1267394/shipping-reasons-to-stop-purchasing-europe/
SendCloud. "Shipping-related Reasons to Stop Purchasing a Product in European Countries in 2021." Statista, Statista Inc., 31 Aug 2021, https://www.statista.com/statistics/1267394/shipping-reasons-to-stop-purchasing-europe/
SendCloud, Shipping-related reasons to stop purchasing a product in European countries in 2021 Statista, https://www.statista.com/statistics/1267394/shipping-reasons-to-stop-purchasing-europe/ (last visited November 18, 2024)
Shipping-related reasons to stop purchasing a product in European countries in 2021 [Graph], SendCloud, August 31, 2021. [Online]. Available: https://www.statista.com/statistics/1267394/shipping-reasons-to-stop-purchasing-europe/
