In a survey conducted in 2020, global capability centers in India ranked innovation and process excellence their top strategy, followed by technology enablement, and enhanced service portfolio.
GCCs provide services of business operations, including back-office functions, corporate business support, and contract centers, as well as IT support, including app development and maintenance, remote IT infrastructure, and help desks. GCCs enhance the productivity in the above-mentioned fields through concentration of personnel and infrastructure.
Top strategies of Global Capability Centers (GCCs) in India in 2020
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EY. (November 10, 2020). Top strategies of Global Capability Centers (GCCs) in India in 2020 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1267038/india-top-strategies-of-gccs/
EY. "Top strategies of Global Capability Centers (GCCs) in India in 2020." Chart. November 10, 2020. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1267038/india-top-strategies-of-gccs/
EY. (2020). Top strategies of Global Capability Centers (GCCs) in India in 2020. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1267038/india-top-strategies-of-gccs/
EY. "Top Strategies of Global Capability Centers (Gccs) in India in 2020." Statista, Statista Inc., 10 Nov 2020, https://www.statista.com/statistics/1267038/india-top-strategies-of-gccs/
EY, Top strategies of Global Capability Centers (GCCs) in India in 2020 Statista, https://www.statista.com/statistics/1267038/india-top-strategies-of-gccs/ (last visited August 24, 2024)
Top strategies of Global Capability Centers (GCCs) in India in 2020 [Graph], EY, November 10, 2020. [Online]. Available: https://www.statista.com/statistics/1267038/india-top-strategies-of-gccs/