In 2020, the retail value of mobile services worldwide grew by approximately 24 percent year-over-year, reaching 121.71 billion U.S. dollars. The Apple App Store confirmed once again its presence in the mobile services market as the leading mobile content access provider by far, reaching the global value of 71 billion U.S. dollars. Mobile services that users could access via the Google Play Store had a value of 37 billion U.S. dollars. The market size of services included in a network operator subscription fee (operator bundles offers) was 3.7 billion U.S. dollars, while services accessed via phone call or SMS (as premium rate) were valued at 2.1 billion U.S. dollars.
Retail value of mobile services worldwide from 2019 to 2020, by store or activation point
(in billion U.S. dollars)
services by mobile operators (MNO, mobile network providers or MVNO, mobile virtual network providers) or third party provider (OTT, over the top providers)
Supplementary notes
According to the source, the study includes data for "6,500 smartphone users, 650 in each of 10 countries."
The survey was conducted in 10 markets worldwide: Brazil, China, France, Germany, India, Japan, South Africa, Spain, United Kingdom, United States.
According to the source, mobile content does not include: "financial services, such as wallet, ticketing or payment services via mobile bill or pre-paid value {...} services that would require specific devices in addition to a smartphone. (e.g. health monitoring, in car multimedia center) {...} ordering, delivering of commerce of good of non digital goods and services (e.g. a one hour gym coaching session is not a digital service, taxi hailing or m-commerce is not included) [...] communication services (voice, messaging or data connection) [...] Multiplay bundles when payment is managed outside the mobile channel. (e.g. triple
of quadruple play for fixed, mobile services). For instance when a users subscribe to a video on demand service via its TV might be granted access to a mobile version of the same – that would not be included here. If it had started or mainly used via mobile it would be counted."
Always according to the source, mobile content services include: "games, video, music (including podcast), lifestyle (Health, diet, horoscopes), education (language learning, university study, hobbies,) electronic
publications (magazines, newspapers, books)."
Always according to the source: "Services can be accessed in multiple ways.
Via Apple’s App Store and Google’s Play store. These offer content in multiple
forms include one time purchase, subscriptions..Via other Stores, including other device vendor stores, OTT stores and Mobile
Network Operators stores. Via Mobile Operators bundles – when access to a premium services is included in a network operator subscription fee
Premium Rate services- where the services is accessed via phone call or SMS
messaging)."
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Mobile Ecosystem Forum. (October 14, 2021). Retail value of mobile services worldwide from 2019 to 2020, by store or activation point (in billion U.S. dollars) [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1266666/mobile-services-market-size-worldwide-by-store/
Mobile Ecosystem Forum. "Retail value of mobile services worldwide from 2019 to 2020, by store or activation point (in billion U.S. dollars)." Chart. October 14, 2021. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1266666/mobile-services-market-size-worldwide-by-store/
Mobile Ecosystem Forum. (2021). Retail value of mobile services worldwide from 2019 to 2020, by store or activation point (in billion U.S. dollars). Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1266666/mobile-services-market-size-worldwide-by-store/
Mobile Ecosystem Forum. "Retail Value of Mobile Services Worldwide from 2019 to 2020, by Store or Activation Point (in Billion U.S. Dollars)." Statista, Statista Inc., 14 Oct 2021, https://www.statista.com/statistics/1266666/mobile-services-market-size-worldwide-by-store/
Mobile Ecosystem Forum, Retail value of mobile services worldwide from 2019 to 2020, by store or activation point (in billion U.S. dollars) Statista, https://www.statista.com/statistics/1266666/mobile-services-market-size-worldwide-by-store/ (last visited November 22, 2024)
Retail value of mobile services worldwide from 2019 to 2020, by store or activation point (in billion U.S. dollars) [Graph], Mobile Ecosystem Forum, October 14, 2021. [Online]. Available: https://www.statista.com/statistics/1266666/mobile-services-market-size-worldwide-by-store/