According to a survey conducted in Brazil in March 2021, almost half of the respondents said fast and reliable delivery was a significant feature of their online shopping experience. Brazilian consumers were most drawn to two other benefits of online shopping: the ability to easily navigate the e-commerce website, and the ability to see an extended range of stock compared to physical stores, both accounting for 29 percent of respondents.
Most important attributes when shopping online among consumers in Brazil as of March 2021
Characteristic
Share of respondents
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individuals who shopped online at least once in the previous year
Method of interview
Online survey
Supplementary notes
Original survey question: 'In the current climate, which of the following attributes are important to you when shopping online?' (These attributes were in respondents' top three).
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PwC. (June 30, 2021). Most important attributes when shopping online among consumers in Brazil as of March 2021 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1265671/brazil-favorite-online-retail-service-attributes/
PwC. "Most important attributes when shopping online among consumers in Brazil as of March 2021." Chart. June 30, 2021. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1265671/brazil-favorite-online-retail-service-attributes/
PwC. (2021). Most important attributes when shopping online among consumers in Brazil as of March 2021. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1265671/brazil-favorite-online-retail-service-attributes/
PwC. "Most Important Attributes When Shopping Online among Consumers in Brazil as of March 2021." Statista, Statista Inc., 30 Jun 2021, https://www.statista.com/statistics/1265671/brazil-favorite-online-retail-service-attributes/
PwC, Most important attributes when shopping online among consumers in Brazil as of March 2021 Statista, https://www.statista.com/statistics/1265671/brazil-favorite-online-retail-service-attributes/ (last visited August 24, 2024)
Most important attributes when shopping online among consumers in Brazil as of March 2021 [Graph], PwC, June 30, 2021. [Online]. Available: https://www.statista.com/statistics/1265671/brazil-favorite-online-retail-service-attributes/